Website Usability

Users should be able to achieve specified goals with effectiveness, efficiency and satisfaction

Usability Design Keys

• A Website should be self evident
• User should understand what site is and how to use it
• Site identity is apparent
• "Scannable" page layout
• Clear visual hierarchy
• Use of conventions
• Clickable items should be obvious
• Use of breadcrumbs
• Persistent navigation
• Use of utilities
• Persistent Online banking logins
• Website content should be concise